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Pinsent Masons opens new delivery centre in Cape Town for Vario, its alternative legal service provider
Pinsent Masons is an international law firm with 29 offices across four continents. Late in 2025 it secured South African expert Nurie Jappie as Head of Operations for Vario, its alternative legal service provider. This week Vario launched a new delivery centre to help provide a growing range of services to the firm’s global client base
Opening its new legal delivery centre in Cape Town this week means international law firm Pinsent Masons can apply highly skilled resources to meet its clients' demands in a very competitive global legal market, said Matthew Kay, Head of Pinsent Masons Vario, and project lead for the establishment of the new centre.
Since its establishment in 2013, Pinsent Masons Vario has been delivering a wide range of alternative legal services, to clients of various sizes. The new Cape Town international delivery centre will expand and evolve the firm’s legal delivery services, said the firm in its announcement, enabling Pinsent Masons “to remain competitive in an increasingly dynamic market for transformed legal delivery capabilities”.
With experienced legal services delivery expert Nurie Jappie, who joined Pinsent Masons Vario in December 2025, as Head of Operations, the new centre in Cape Town will provide a growing range of services to the firm’s international client base outside of South Africa, including administrative, paralegal, company secretary, legal project management and legal technology and consulting expertise.
On Monday in Cape Town, Jappie and her new team, together with Richard Coffey, the UK-based Head of Managed Legal Services Delivery at Pinsent Masons Vario, opened the new international delivery centre. “Sometimes a project comes along that you can't say no to working on!” shared Coffey on social media.
The centre will be a separate entity to the firm’s existing South African office in Johannesburg and will not serve South African matters or accept local instructions.
“Whether it’s through leveraging the potential of AI or deploying our diverse range of legal skillsets, we’re continually transforming the way we deliver our services,” said Kay. “It’s really about ensuring our clients receive our best work, in the right way.”
The international delivery centre will predominantly service client matters but will also offer some support for other Pinsent Masons functions. The seamless connectivity of the centre with the firm’s international legal teams means clients outside of South Africa will benefit from a hybrid model of service delivery.